CLARIFYProperty sends quite a few emails. Setup guidance, account reminders and application updates can all be useful, but how useful they are depends on what you need at the time. A tip that helps you get started may be less welcome once you have found your feet. You might prefer to check the application yourself rather than receive reminders.

We want those messages to earn their place in your inbox. We have no interest in sending spam, and we never want our emails to feel that way. Giving you a clear, easy way to stop receiving optional messages is part of respecting that choice.

The latest work supports an email standard called RFC 8058, usually described as one-click unsubscribe. The name sounds technical, but the benefit is straightforward: it gives your email application a standard way to tell CLARIFYProperty that you want to stop receiving a particular type of email. You do not need to understand the machinery behind it to use it. The standard defines how that request works.

An Unsubscribe option in your email application

You may now see an Unsubscribe option supplied by your email application when you open an optional CLARIFYProperty email. That could appear near the sender’s details or in the application’s message controls, giving you a convenient way to make your choice without searching through the email itself.

Whether that option appears, and exactly where it sits, depends on your email provider and application. Supporting the standard makes it possible; it does not mean every inbox will display the same button. If your application offers it, follow its unsubscribe prompt and it can send the request directly to CLARIFYProperty, without requiring you to sign in to our application.

You can also use the Unsubscribe link within the email itself. This route opens a CLARIFYProperty page confirming “You have unsubscribed” and showing the type of email you have switched off. You do not need to sign in or contact support.

The confirmation page includes a Resubscribe link. If you clicked by mistake, or decide you would like those messages again, use that link to turn them back on. You will then see “You have resubscribed”, with an Unsubscribe option available again if you need it.

This makes the choice easy to reverse. You can stop receiving guidance while you are comfortable working on your own, then enable it again if it becomes useful. You can also review your email choices in Preferences within CLARIFYProperty.

Choose which emails you receive

Unsubscribing applies to the type of email you used, rather than switching off every message from CLARIFYProperty. The optional categories are:

  • Setup guidance, tips and trial offers — help with getting started and exploring the application.
  • Account summary reminders — prompts to check in on your account.
  • Application updates — news about changes to CLARIFYProperty.

For example, unsubscribing from setup guidance leaves your choice about application updates as it is. The confirmation page names the category, so you can see what you have changed.

Essential account-access and billing emails remain separate. Turning off optional tips or updates does not turn off messages you need to access your account or keep track of your subscription.

Why we made this change

From a development perspective, this work is about making our email choices easier to use wherever you read your messages. Your email application’s unsubscribe control and the link inside the email both update the relevant preference in CLARIFYProperty.

For you, the benefit is less friction and more control. You can keep the emails that help, stop the ones you no longer need, and change your mind without a support request. Even useful emails can become too much; deciding when that point has been reached should be your choice.